What to do help please?

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touch by an angeltouch by an angel


I'm thinking about taking my laptop back to best buy because all of a sudden my internet has stop working. It would say that I'm connected, but it was say that it's not working. My mom has the same laptop and her's says the same thing. My brother has a different laptop than ours. His internet is working okay.

I don't have no virus on my laptop I did a scan on it. I haven't had my laptop for a month and it's starting to act stupid.

so should I go return it back to best buy and get another one. I did pay for the plan where I can take it back to get another one and all I would have to pay is for the difference.

YoungEngineer
YoungEngineer

Control Panel > Internet Options > Advanced Tab > Reset

or install a better browser

I suggest Firefox or Chrome

clamdirt4
clamdirt4

Do you have AT&T Yahoo High Speed internet..?

If so..you need to re-write in your DSL Modem..password..

When you Click-->>Connect..a window appears showing your Primary Email Address..and there should be a Password--required..

AT&T Yahoo Customer Service will provide you with a Password..

Then its 2-passwords..one is for the DSL Modem..the other is for your Yahoo Homepage(Sign-IN)..

===

Sometimes..you need to also re-write the Primary Email Address..into the Box..provided..

..then add the DSL Modem..password..

Then Click your Yahoo URL..and write in that password..

===

If you have a major..issue..you even need to DELETE--the Connection Icon in Network&Internet Connections--Advanced-Setting//

..and start anew with your Primary Email Address and DSL Modem Password..

===

I go thru that at least once per week..its from a internet problem.

sparkle
sparkle

Re-install internet explorer 8 and re start the computer I have had similar issues and even had to reinstall windows. Is it an HP? but for now reinstall IE8. If this doesn't work take it to Best Buy.

www.computerstar.ca
www.computerstar.ca

Power down your router and turn it on again.

Thanks.


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